ICT Technical Account Manager Location: Athens At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. What you’ll do: As an ICT Technical Account Manager you will perform Presales Analysis and present Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration & Infrastructure solutions as well as Software as a Service products). You will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc.) and work closely with a wide network of key accounts. • Perform daily visits (physical or digital) to investigate & analyze Corporate Customer needs so as to propose the technical solution that meets customer requirements. • Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses. • Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions • Achieve Sales Targets by co-operating with Corporate Account Managers • Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle. Who you are: • Previous working experience in a similar position in a Telecommunications or IT company • Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above • Experience in technical, both in Greek and English • Ability and interest to learn about the latest business services and products. • Very good interpersonal skills and ability of fluent communication with customers and partners. • Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you: • Competitive pay, bonus & remuneration package • Private Health & Medical Insurance • Hybrid way of working: a blend of 80% field/remote-based and 20% office-based working, including the option to work up to 20 days from abroad • Remote work equipment to help you create a comfortable, ergonomic workspace at home  • Unlimited access to learning resources and trainings • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service • Spirit of Vodafone Day: one day each quarter dedicated to your personal development • Extra days off: Vodafone Day, Family Day, Volunteering Day  • Needless to say, we cater for your communication wherever you are • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • Special employee offers and discounts