Government & Public Services Manager / Senior Manager #DiscoveringDeloitte At Deloitte, the spirit of the excellence is part of our DNA. We strive to hire the brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most. Deloitte’s values are what unite us across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society. We believe that our differences enable us to #makeanimpactthatmatters. #ChooseDeloitteIf: You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills; You get excitement by accomplishing tasks in a challenging, fast-paced environment; You like to nurture people and share your knowledge with others. #YourRole Your role as a Government & Public Services Manager/ Senior Manager will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results. In this role, you will build relationships and exercise your communication skills to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values to set these into practice in your professional life. During your tenure you will demonstrate and develop your ability to: Analyze and document the client’s current state process designs by using business process management techniques (e.g. BPMN, RACI, SIPOC, VSM, etc.); Identify and document any pain points/ quality issues/ inefficiencies/ non-value-adding activities leading to poor performance; Define the process efficiency metrics (KPIs) and the appropriate SLAs; Generate business requirement documents for key process improvement projects; Effectively monitor project and program implementation; Analyze business requirements and prepare technical and functional specifications and develop tender documents; Manage and deliver projects and proposals; Deal with project research and participate in report writing process; Effectively interact with colleagues and clients of varying backgrounds to effectively serve clients. #WinningRequirements Potential candidates should fulfill the following criteria: Bachelor’s degree in Economics, Engineering, Business Administration, Finance or Public Policy; Master’s Degree in Business Administration (MBA), Engineering or similar will be considered a plus; At least 8 years of relevant work experience in a consulting firm or related professional area with emphasis on providing advisory services to public sector organizations; Knowledge and prior experience in areas related to Government & Public Services gained through serving Greek public administration, European Institutions and/ or International Donor Organizations across multiple policy areas; Prior experience in preparation of responses to Greek public sector and European tenders; Understanding on a. latest trends regarding a variety of policy areas (e.g. general public services, economic affairs, environmental protection, social policies, etc.), b. major planned Greek public sector reforms as well as c. funding/ financing opportunities available for the realization of public sector reforms; Strong problem-solving skills and ability to develop insights from quantitative and qualitative information; Experience in management of co-funded projects will be considered as a plus; Excellent interpersonal skills and ability to prioritize and handle multiple assignments; Strong oral and written Greek & English language communication skills; Computer Literacy; Military obligations fulfilled where applicable. ABOUT TECHNOLOGY & TRANSFORMATION Five core competency areas make up our Technology & Transformation service line: Cyber; Engineering, AI & Data; Enterprise Technology & Performance; Customer; Human Capital. We exist to solve complex problems Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaboration Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impact We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. ABOUT DELOITTE Our Services Deloitte offers integrated services that include Audit, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our Purpose We are led by a purpose, to make an impact that matters with clients, people, and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. Our Values At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. Our Talent experience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Build your legacy with us. Aim higher: join Deloitte now!